Privacy policy
How we use information collected through this website.
Who we are
This website is run by Chiltern Opticians Limited (company number 04304169), 75 High Street, Great Missenden, Buckinghamshire, HP16 0AL. We are responsible for personal information collected through it. You can contact us at info@chilternopticians.com or on 01494 868496.
This policy covers this website only. Your eye examination records and other information we hold as your optician are covered by our practice privacy notice, which you can ask for at either practice.
Booking requests
The booking form does not send anything by itself. It creates an email in your own email app containing your name, phone number, chosen practice, appointment type and preferred times. Nothing is sent unless you choose to send that email.
If you send it, we receive it at info@chilternopticians.com and use it only to contact you about the appointment you asked for. Please do not include medical details. We keep booking emails only for as long as we need them to arrange your appointment.
Cookies and tracking
This website does not set its own cookies and does not use advertising or tracking tools. Our fonts and images are served from this website.
Our practice pages show maps from Google. When a map loads, Google receives technical information such as your IP address and may set cookies. Google's use of that information is covered by the Google privacy policy.
Hosting
This website is hosted by Cloudflare, which processes technical information such as IP addresses in order to deliver the website and protect it from attacks.
Links to other websites
Links to Instagram, Facebook and Google Maps take you to services with their own privacy policies.
Your rights
You can ask us for a copy of the personal information we hold about you, and ask us to correct it, delete it or stop using it. Contact us using the details above.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Last updated 8 November 2026.